KWJR

Technical project manager · North Olmsted, Ohio

Kenneth Wilson Jr.

I manage the delivery of large-scale conversion and system implementation projects, running concurrent fixed-fee and time-and-materials engagements for hospital systems, banks, universities, and commercial clients.

[email protected] · LinkedIn · GitHub

Experience — twenty-one years, three employers

Project manager

Quality

Mgr, operations

Ops supervisor

Consultant

2019–Present

Project Manager

Hyland — Westlake, OH

  • Deliver conversion and system implementation projects on OnBase, Brainware, and CIC for hospital systems, banks, universities, and commercial clients.
  • Run fixed-fee and time-and-materials engagements at the same time, which are two fairly different conversations about scope.

2019One year

Quality Assurance Analyst

Advanced Roof Technologies — Juncos, PR and Lincoln, NE

2005–2018

Vitalyst

Cleveland–Akron, OH — thirteen years, five roles

  • Quality Assurance Business Analyst, 2018. Metric reporting, pipeline management, client renewal analysis, and profitability analysis in support of revenue growth across the existing client base.
  • Quality Manager, 2017–2018.
  • Manager of Operations, 2014–2017.
  • Operations Supervisor, 2007–2014.
  • Productivity Consultant, 2005–2007.

What I'm good at

Practice

  • Delivery management
  • Quality management
  • Team leadership
  • Recruiting
  • Fixed-fee and T&M engagements
  • Client and stakeholder communication
  • Operations management

Domain

  • OnBase
  • Brainware
  • CIC
  • Document intelligence
  • Data conversion
  • Healthcare
  • Higher education
  • Banking

Credentials

Certification

ITIL Foundation, IT Service Management

2015–2017

B.B.A., Finance

Baldwin Wallace University

1998–2004

Computer Science

The College of New Jersey

Honors

  • Business Honor Society
  • Alpha Sigma Lambda
  • Dayton C. Miller Honor Society